Contact Us
We would love to hear from you!
Whether you have a query about our products, need help with a recipe, or just want to share your culinary adventures with SWEEETHEAT’s seasonings and sauces, we’re all ears. You can reach out to us through the form below, or connect with us on our social media platforms.
Faq
What is unique about SWEEETHEAT's Sauces and Rubs?
Our sauces and rubs are handcrafted, blending sweet heat, robust flavors, and aromatic spices. They are a tribute to the rich, diverse cuisine of the South, designed to infuse your dishes with an extraordinary taste and a legacy of tradition.
How can I use SWEEETHEAT's Spices, Rubs & Seasonings?
Our spices, rubs, and seasonings can elevate your cooking experience. They can be used to season meats, elevate grilled vegetables, or be mixed into your comforting soups and more, transforming your meals into culinary masterpieces. Check out our recipes to jumpstart your imagination!
Can SWEEETHEAT's condiments be used in everyday meals?
Absolutely! Our rubs, sauces and condiments add an extra dimension to your meals, turning them from ordinary to sublime. They can be used to add a thrilling exploration of flavor in every bite of your everyday meals.
Can I buy multiple products at once?
Yes, our Combo Packs features the All Purpose Rub, Southern BBQ Blend, and Sweeet St Louis. They’re like a symphony of savory, sweet, and a touch of heat, perfect for revolutionizing your cooking.
How secure is shopping on the SWEEETHEAT's website?
Shopping on our website is completely secure. We employ state-of-the-art security measures to ensure the protection of your personal and financial information. Our site uses Secure Sockets Layer (SSL) technology, which encrypts your information during transmission, providing a safe and secure shopping experience. Discover further insights by exploring our Privacy Policy.
How long does it take for my order to ship?
Once your order is placed, it typically takes 2 to 3 business days to process and ship. You will receive a confirmation email with tracking information once your order has been dispatched. Check out our Shipping Policy.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing your tracking number. Simply click on the tracking number to view the status of your shipment.
What is your return policy?
At SWEEETHEAT, we stand behind the quality of our products. However, if you are not fully satisfied with your purchase, please contact our customer service team within 14 days of receiving your order. We will be glad to assist you with a refund or exchange, depending on the situation. Please note that return shipping costs may apply unless the return is due to our error. Check out our refunds policy.